What drives us to dream bigger
Head of Digital Business & CRM – 2021
Paris
12-15 persons in team
- Online ticketing B2C & B2B platforms strategy to optimize sales & improve services
- Online sales B2C strategy, acquisition and promotion (paid & organic)
- CRM & Marketing automation strategy through customer data’s thinking
- Customer care & service out-stadium strategy thanks to digital data
- Ticketing semantics & editorial strategy to improve sales & communities
- Membership programs & international fan strategy (MyParis & FanClubs)
- In charge of digital business relationships
- In charge of sales ticketing & customer care digitalization tools
- Digital / IT Partners : DT Consulting, Newquest, Akamai, Adyen, Extent, Adobe C, Skidata, Yuri & Neil, Woptimo, Youlovewords, Weplay, Criteo, RemailMe, Usabilla, SaleCycle, Carts Guru, LaFourmi, Wetix.
- Main events : Ligue 1 & Champions League
- Main sports : Soccer & Handball